THE ROLES OF INFORMATION TECHNOLOGY’S IN BUSINESS
Information technology is everywhere. Students who understand about the advantages of IT, will gain information detailed through a web regardless on their expertise.
INFORMATION TECHNOLOGY PROJECT GOALS
- REDUCE COST/IMPROVE PRODUCTIVITY
- IMPROVE CUSTOMER SATISFACTION/LOYALTY
- CREATE COMPETITIVE ADVANTAGE
- GENERATE GROWTH
- STREAMLINE SUPPLY CHAIN
- GLOBAL EXPANSION
INFORMATION TECHNOLOGY IMPACT ON BUSINESS OPERATIONS
- ORGANIZATION TYPICALLY OPERATE BY FUNCTIONAL AREAS OR FUNCTIONAL SILOS
- FUNCTIONAL AREAS ARE INTERDEPENDENT
INFORMATION TECHNOLOGY BASICS
INFORMATION TECHNOLOGY (IT) – a field concerned with the use of technology in managing and processing information.
MANAGEMENT INFORMATION SYSTEMS (MIS) – a general name for the business function and academic discipline covering the application of people, technologies, and procedures to solve business problems.
DATA – raw facts that describe the characteristics of an event
INFORMATION – data converted into a meaningful and useful context
BUSINESS INTELLIGENCES – applications and technologies that are used to support decision-making efforts
INFORMATION TECHNOLOGY CULTURES
INFORMATION-FUNCTIONAL CULTURE – employees use the information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager’s input each time a new sales strategy is developed.
INFORMATION-SHARING CULTURE – employees across departments trust each other to use information (especially about problems and failures) to improve performance.
INFORMATION-INQUIRING CULTURE – employees across departments search for information to better understand the future and align themselves with current trends and new directions
INFORMATION-DISCOVERY CULTURE – employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages.
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